FAQs

Frequently Asked Questions

Q: What is TechPack360?
A: TechPack360 is a monthly subscription box service designed specifically for cell phone repair shops. Each box is filled with premium accessories such as phone cases, tempered glass screen protectors, charging cables, Adapters, Headphones. Our goal is to help repair shops stay stocked with essential products at a fraction of the retail cost.

Q: What’s included in the TechPack360 box?

A: Each box is carefully curated with high-quality items that your repair shop needs, including:

  • Phone cases for the latest models
  • Tempered glass screen protectors
  • USB-C and Lightning charging cables
  • Power adapters
  • Headphones

Q: How much does the subscription cost?

A: Our subscription is priced at $999 per month. Each box is filled with over $12,000 worth of products, making it a cost-effective solution for your business.

Q: Can I cancel my subscription?

A: Yes! You can cancel your subscription at any time. There are no long-term commitments, and you can manage your subscription directly from your account dashboard.

Q: How often will I receive a box?

A: You will receive a box once per month. We ensure timely delivery so that your shop always has the tools and accessories it needs to operate efficiently.

Q: Do you offer shipping outside Canada.?

A: Currently, we only ship within Canada. However, we are working on expanding our service to other countries. Stay tuned for updates!

Q: What if I want to skip a month?

A: You can easily pause your subscription or skip a month by accessing your account settings. Just let us know before your next billing cycle, and we'll accommodate your request.

Q: Can I customize the items in my box?

A: While our boxes are pre-curated to include high-demand accessories, we do offer customization options for bulk orders. If you have specific needs, feel free to reach out to our customer support team to discuss custom packages.

Q: How do I contact customer support?

A: You can contact our customer support team via email at support@techpack360.com or call us at 1-800-TECH-PACK. We're happy to assist with any questions or concerns.

Q: Is there a discount for signing up for multiple months?

A: Yes, we offer a discount if you prepay for 6 or 12 months. Reach out to our support team to learn more about our discounted plans and special offers for long-term subscribers.